The service is terrible... At the beginning of the service, the employees don't organize the queue, it's each one for himself, which generates conflict between the customers, takes a long time, in addition to the employees seeing the customers as enemies... It's horrible to be there ...I don't advise anyone to experience humiliation and disrespect in this place!
If you need to use the ATM to make a deposit, I hope you are luckier than I was. Because usually when I need to make a deposit, there are almost always defective boxes, only one for the deposit working, and look there. Several times I left the agency without making a deposit due to problems with the ATMs. I don't know how such a bank has so much money if it doesn't invest in customer service. The impression it gives is that they abandoned the physical posts in favor of the digital one.
Unfortunately, poor service for both preferential and the general public. Most elderly people stand in the sun and wait outside for a long time. A humiliation.
0
The service is terrible... At the beginning of the service, the employees don't organize the queue, it's each one for himself, which generates conflict between the customers, takes a long time, in addition to the employees seeing the customers as enemies... It's horrible to be there ...I don't advise anyone to experience humiliation and disrespect in this place!
3 months ago0
If you need to use the ATM to make a deposit, I hope you are luckier than I was. Because usually when I need to make a deposit, there are almost always defective boxes, only one for the deposit working, and look there. Several times I left the agency without making a deposit due to problems with the ATMs. I don't know how such a bank has so much money if it doesn't invest in customer service. The impression it gives is that they abandoned the physical posts in favor of the digital one.
4 months ago0
Long waiting time, very frustrating.
2 months ago0
Terrible service, long delays and staff unwilling to help!
a year ago0
Unfortunately, poor service for both preferential and the general public. Most elderly people stand in the sun and wait outside for a long time. A humiliation.
a year ago